Who We Are
Welcome to Jolera, where traditional managed services transform into extraordinary IT adventures! For over 20 years, we’ve been the backstage tech wizards for MSPs & IT solution providers across the globe, from North America to Europe. We’re not just any company; we are a catalyst for IT magic, creating award-winning solutions that empower businesses worldwide. Our team of seasoned experts brings not just skills but passion to the table, ensuring each partner receives customized, top-tier service. Join us and be part of a team that crafts unique IT experiences for Fortune 500 clientele in the US and Canada.
Who you are:
You are a visionary in the world of data protection and resilience. You don't just implement solutions—you architect them with the future in mind. You're the strategic thinker who can see both the forest and the trees, understanding how each component fits into the larger picture of enterprise data protection. You're the go-to expert who combines deep technical knowledge with business acumen.
What makes you stand out?
-You're an innovative thinker who stays ahead of industry trends
-You approach complex problems with both creativity and pragmatism
-You're the person others turn to when standard solutions aren't enough
-Your architectural decisions are always backed by solid technical reasoning
-You excel at translating business requirements into technical solutions
-You're a natural mentor who enjoys developing team capabilities
-You can manage multiple high-priority projects without losing focus
-You think strategically about risk management and disaster recovery
-Your communication skills bridge the gap between technical and business stakeholders
-You're passionate about creating resilient, future-proof solutions
-You treat each client's data as if it were your own
-You're always looking for ways to optimize and improve existing systems
Key Responsibilities:
-Design and implement enterprise data protection and recovery solutions
-Lead digital transformation projects focused on data resilience
-Develop data protection and business continuity strategies
-Design high-availability architectures for critical environments
-Implement protection solutions against ransomware and cyber threats
-Optimize data retention and governance processes
-Manage disaster recovery solutions in multi-site environments
-Lead data infrastructure modernization initiatives
-Provide technical mentoring to team members
-Deliver specialized technical support for critical client systems
-Ensure service level agreements (SLAs) with clients are met
-Participate in on-call rotation for 24x7 support
Requirements:
-Minimum 5 years of experience in enterprise data protection architectures
-Proven experience in implementing and managing Commvault Enterprise (mandatory)
-Active Commvault certifications (preferred)
Strong knowledge in:
-Enterprise storage architectures (SAN, NAS)
-Virtualization environments
-Enterprise operating systems
- Business continuity solutions
-Experience with Fujitsu and NetApp infrastructures (preferred)
-Mastery of advanced Commvault features such as:
-Integrated snapshot management
-Disaster recovery automation
-Cloud and hybrid environment protection
-Data deduplication and encryption
-Availability for on-call duty
-Excellent communication and technical leadership skills
-Fluent in Portuguese and good knowledge of English
We offer:
-Integration into a highly qualified team
-Innovative projects for enterprise clients
-Continuous training and certifications
-Career progression
-Competitive salary package
-On-call duty allowance
-Health insurance
-Hybrid work arrangement