Who We Are
Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.
Who You Are
We are seeking a motivated, detail-oriented DevSecOps Analyst with a strong interest in security monitoring and log analytics. You have a solid troubleshooting mindset, take ownership of issues from investigation through resolution, and enjoy analyzing large volumes of data to build reliable detection and monitoring capabilities. You are eager to deepen your technical expertise, work with modern security technologies, and grow into more advanced engineering over time.
What You Will Do
As a DevSecOps Analyst, you will be responsible for the day-to-day operational and analytical activities of platforms, supporting security monitoring and detection use cases.
- Handle security and operational tickets, providing Level 1 and Level 2 troubleshooting for Elastic Stack-related issues.
- Perform initial triage, investigation, and resolution of log ingestion, pipeline, and dashboard issues.
- Onboard and integrate multiple log sources (e.g., firewalls, servers, cloud services, applications, endpoints) into the Elastic Stack.
- Develop, tune, and maintain detection rules, alerts, and correlation logic within Elastic Security.
- Create and maintain dashboards, visualizations, and reports to support operations and management use cases.
- Configure and manage Logstash / Ingest Pipelines, including parsing
- Support and manage Elastic Watcher alerts and scheduled reporting.
- Collaborate with security, infrastructure, and application teams to improve log quality, visibility, and detection coverage.
- Develop scripts and automation (Python/shell scripting) to improve operational efficiency and analysis workflows.
- Contribute to continuous improvement initiatives, including detection tuning, false-positive reduction, and performance optimization.
- Document configurations, onboarding procedures, troubleshooting steps, and operational runbooks.
Qualifications
Required Qualifications
- Experience working with the Elastic Stack (Elasticsearch, Logstash, Kibana) in a security or DevSecOps environment.
- understanding of log ingestion, parsing, indexing, and analysis.
- Proficiency in Linux and Windows administration and troubleshooting.
- Experience with dashboards, visualizations, reports, Watchers, onboarding diverse log sources, and detection rule creation in Elastic.
- Knowledge of Elasticsearch Query DSL for searching, aggregations, and analytics.
- Experience with Python programming and scripting for automation and analysis.
- Strong analytical and problem-solving skills with attention to detail
Preferred / Added Advantage
- Elastic certifications (Elastic Certified Engineer / Analyst / Observability Engineer).
- AWS certification (e.g., Cloud Practitioner, Solutions Architect, Security Specialty).
- Experience with Elastic Security, SIEM use cases, and detection engineering.
- Exposure to AI / Machine Learning / LLMs for log analysis, detection enhancement, or automation.
- Experience with security concepts, threat detection, and common attack techniques.
At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.