Who We Are
Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 650 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value-driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.
Position Description
We are seeking a dynamic and experienced Partnership & Alliances Manager who will be instrumental in managing, growing, and optimizing our strategic relationship with Microsoft and associated partner programs. The ideal candidate will possess deep knowledge of Microsoft's ecosystem, particularly around partnership models, incentives, and co-selling motions tailored for Systems Integrators, MSPs, and MSSPs.
Key Responsibilities
- Act as the primary relationship owner and advocate for our strategic partnership with Microsoft, ensuring alignment with both companies' goals.
- Proactively manage Microsoft partner programs, competencies, certifications, incentives, and rebates to maximize partnership value.
- Lead regular business reviews with Microsoft Partner Managers and internal stakeholders to evaluate performance, set joint goals, and identify new business opportunities.
- Collaborate with internal sales, marketing, and technical teams to leverage Microsoft's resources and co-selling initiatives, facilitating market entry and client adoption.
- Maintain expertise in Microsoft's portfolio, including Azure, Microsoft 365, Security & Compliance solutions, and Dynamics 365, to identify and nurture strategic opportunities.
- Track and report on partnership KPIs, analyzing metrics to optimize partnership strategies and performance.
- Identify and drive opportunities for joint marketing campaigns, funding programs, and go-to-market initiatives.
Who You Are
- You are an excellent communicator and relationship builder, skilled at navigating vendor ecosystems, particularly Microsoft.
- You have strategic insight combined with a pragmatic approach to managing vendor relationships and programs.
- You are results-driven, analytical, and adept at leveraging vendor resources to achieve measurable business outcomes.
Preferred Experience
- 5+ years managing strategic vendor and partner relationships, specifically Microsoft Partner Programs.
- Deep familiarity with Microsoft's incentives, licensing, and co-selling models, particularly for Systems Integrators, MSPs, and MSSPs.
- Proven track record in successfully executing joint go-to-market strategies, particularly involving Microsoft's product ecosystem.
- Experience in MSP, MSSP, or Systems Integration environments highly desirable.
- Relevant Microsoft certifications (e.g., Azure Administrator, Microsoft 365 Certified, Azure Solutions Architect) strongly preferred.
Why Join Us
- Opportunity to play a pivotal role in shaping our strategic growth with a key global partner.
- Collaborative, innovative, and inclusive work environment.
- Competitive compensation, comprehensive benefits, and professional development opportunities.