Service Delivery

IT Technician | Internship | Jolera

Açores, Açores
Work Type: Internship
Who We Are

Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.
 
Become a True IT Expert  (HelpDesk OR IT Analyst)

If you want to develop your career in IT, start your journey with a dynamic and passionate team, made up of experts from all over the world.  

What you can expect

Continuous Support

You can count on a team of dedicated professionals to accompany you  

Hands-On Learning

You will deal with real cases, where your contribution will be essential  

Training

You'll have Onboarding Training and access to a lot of other Trainings during your internship

What Skills will I acquire?  

In addition to the technological skills you will acquire by working directly with our partners' technologies, you will be able to take trainings as you develop your career at Jolera.  

By being part of a team of professionals with more than 20 years of experience in IT, you will also develop your teamwork and problem-solving skills.  


HelpDesk

- Knowledge of Hardware and Software;
- General knowledge of Operating Systems, Antivirus, Malware, Spyware, Active Directory;
- Familiarity with productivity tools (Microsoft 365, Adobe, etc);
- Strong communication skills, both verbally and electronically;  
- Good knowledge of spoken and written English;
- Motivation to learn and enjoy working as part of a team.

IT Analyst

- General knowledge of Operating Systems, Antivirus, Malware, Spyware, Active Directory;
- Good knowledge of spoken and written English;
- General knowledge in the areas like Cybersecurity, Network management and Computer and operating systems;
- Motivation to learn and enjoy working as part of a team.

Is there a possibility of integration after the Internship?  

That's the goal of Jolera's internship program! You will be integrated into a team of professionals from the beginning of the internship, and depending on your performance, we are available to hire you. We are proud to have hired 90% of our interns.


Do you have training in Network Operations, Security Operations or Service Desk?

Start your career at Jolera and become a true IT expert!  

At Jolera, we are committed to crating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law. 


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