Who We Are
Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.
We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.
Become a True IT Expert (HelpDesk OR IT Analyst)
If you want to develop your career in IT, start your journey with a dynamic and passionate team, made up of experts from all over the world.
What you can expect
Continuous Support
You can count on a team of dedicated professionals to accompany you
Hands-On Learning
You will deal with real cases, where your contribution will be essential
Training
You'll have Onboarding Training and access to a lot of other Trainings during your internship
What Skills will I acquire?
In addition to the technological skills you will acquire by working directly with our partners' technologies, you will be able to take trainings as you develop your career at Jolera.
By being part of a team of professionals with more than 20 years of experience in IT, you will also develop your teamwork and problem-solving skills.
HelpDesk
- Knowledge of Hardware and Software;
- General knowledge of Operating Systems, Antivirus, Malware, Spyware, Active Directory;
- Familiarity with productivity tools (Microsoft 365, Adobe, etc);
- Strong communication skills, both verbally and electronically;
- Good knowledge of spoken and written English;
- Motivation to learn and enjoy working as part of a team.
IT Analyst
- General knowledge of Operating Systems, Antivirus, Malware, Spyware, Active Directory;
- Good knowledge of spoken and written English;
- General knowledge in the areas like Cybersecurity, Network management and Computer and operating systems;
- Motivation to learn and enjoy working as part of a team.
Is there a possibility of integration after the Internship?
That's the goal of Jolera's internship program! You will be integrated into a team of professionals from the beginning of the internship, and depending on your performance, we are available to hire you. We are proud to have hired 90% of our interns.
Do you have training in Network Operations, Security Operations or Service Desk?
Start your career at Jolera and become a true IT expert!